Usage of Social and Psychological Skills in Practice, Online Package of Different Situations and Tests


Conflicts and their Solution

a very rare phenomenon;
a natural and inevitable part of life;
our “let off steam”;
a real pleasure.
To figure out what one side and the other side wants
to escape in time;
to do nothing;
to start to defend as soon as possible.
“I know that my child is innocent”.
“I will do everything that the guilty one will be dropped out of school”;
“In the evening my child will get a belt, and I will talk with your parents”;
“Next time I do not get angry, and now let’s go home”;
“Tell everybody, what happened and why you got angry”.
just to find out what both sides want;
to find out what each side of the conflict wants, and try to figure out why they want it;
to make a decision and to disperse;
to find out who is guilty.
I have to win, otherwise another will overcome me;
I have to remember that charges are the most important weapon;
I have to realize that there is enough space for everybody in our world. Therefore the best is, when I try to help another without forgetting myself.
to create a dialogue with a person, to ask sincerely why he decided to behave that way;
to say a longer monologue about our beliefs and values;
to look for allies who will prove to the other that he is guilty;
to give the person to understand clearly that your rights are protected by law;
to offer to complete any dispute, because it is pointless.
it must necessarily be a compromise, both sides need to come down to each other and forget their wishes;
it does not have to be a compromise - even the slightest dispute must be solved in the court.
it does not have to be a compromise, you have to find a solution that inspires you, which makes you feel happy and gives the opportunity to feel happy to another person.
it does not have to be a compromise - you have to look for a solution that will help the other person to win, and you will sacrifice any desires for the sake of the other.
it does not have to be a compromise - you have to find a solution that only you win at the expense of the other person.
to understand clearly what objectives you reach for;
to choose the right time for the interview;
to talk about concrete behaviour, but not about features of the other person;
to explain your reaction to the behaviour indicating what, in your opinion, it means and what feelings it causes for you;
to formulate what changes in behaviour you would like.
to ensure understanding;
all options are valid.
to smile, to change clothes quickly and to go where he wants;
to take offence and to lock in your room;
to call him ignorant and selfish;
to say, it is important that you make a visit with him, but after his words and because of the fact that he didn’t warn you in advance, you would like that he allows you to relax a little bit, and ask him to warn you in advance next time that there i
to say that he always does not warn you and you are already fed up with it, and that is the last time when you make a visit with him.
to formulate what changes in behaviour you would like and to find out, whether the interlocutor understood what you wanted to say.
to formulate what changes in behaviour you would like and not to find out, whether the other interlocutor understood you well
to praise the other person that he looks well;
to find out whether the interlocutor heard and understood you well, and remember that in the future he will always take into account your wishes;
to invite an interlocutor or to buy him a very precious gift.
you appreciate the other culture as well as the native culture;
you do not decide about different cultural values, customs through the prism of values and customs of own culture;
you try to seek to understand the basics of values of the foreign culture;
you never consider your religion superior than others;
you seek to understand customs of preparation of other national food and hosting, caused by specific conditions of their lives and resources;
you respect accepted clothing of other cultures;
you will not show dissatisfaction with odours which can be pleasant to the representatives of other cultures;
you do not look down the man, if his accent is different from yours;
you do not value human by skin colour;
all options are appropriate.
you will meet him and say that he is right;
you will watch together with him the movie and try to understand why he thinks so, but you will not tell anything to him;
you will ask why he thinks so, and then you will tell him what famous people are from Africa, force him think that culture of another human or skin of another colour does not mean anything, because every culture has a very talented and gifted people;
justify his words and say that he is like his father, because they both think the same way;
tell your child that every culture, no matter how small it is, has something to offer to the world, there is no culture, which should have the monopoly to define standards of the world’s culture;
appropriate answers: “you will ask why he thinks so, and then you will tell him what famous people are from Africa, force him think that culture of another human or skin of another colour does not mean anything, because every culture has a very talented and gifted people” and “tell your child that every culture, no matter how small it is, has something to offer to the world, there is no culture, which should have the monopoly to define standards of the world’s culture”